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You Ask - I Answer

Have a question you’d like to ask? I’m committed to giving clients the best care and experience I can. There’s no such thing as a bad question when it comes to mental health. Check out the answers to the FAQs below, and get in touch if you have any additional questions.

This is the also landing page after you have completed your Client Intake Form, and helps to answers possible questions you may have!

How does it work & how long does each therapy session take?

When you have completed the Client Intake Form, I will call you for a quick FREE, no obligation, 15 min consultation chat,  to determine your needs, wants and goals and to make sure we will have a good therapeutic fit.  We then discuss availability and the best time to schedule your first session.

Your first scheduled session should take around 90 mins.   ( If in those first 30 mins we determine there isn't a good fit, we can end the session there,  no obligation and no cost to you - a risk free way to make sure this is right for you )

All future follow up sessions are 60 minutes.


Couples, Groups & Family sessions are charged at an hourly rate.

Coaching Sessions for Individuals: 60 mins sessions


Coaching Sessions for Groups are Min 2 hours sessions


(Note-  Daily rates for coaching and Training for individuals and groups can be provided - POA)

The number of follow up sessions will depend on you, on your commitment, on how you progress and how you feel.  We often see great results from the very first session, and packages of 3 or more sessions may be available at a discounted rate - depending on a plan we discuss. 


Many clients report the area we worked on is already clear and free from struggle after no more than 3 sessions, other sessions are then used to target and clear other client identified problem areas, issues or obstacles.

When results are so good in one area, clients often prioritize other areas of their life where they want the same results, whether it is their work, their relationships or another target, I can then tailor a therapy &/or coaching plan to each clients unique set of needs and circumstances. 


I like you, want to focus on, and get the results you desire.  Results are long lasting as you build strategies, processes and patterns that can work across many areas of your life & your relationships 

What is Clinical Hypnotherapy?

Clinical Hypnotherapy is where we integrate what you want, with what you actually do, giving you a process where you may have either not had a successful process to use before, or in fact has no real process before.

Where all Hypnosis is a state of relaxed trance with heightened focus and concentration,  Clinical Hypnotherapy  is where a therapeutic process uses the trance state as the vehicle to deliver the therapy and treat various psychological and physiological problems.

The process of helping you as a client, with your reported issues, is to find those things that don't work for you, those things that hold you back and stuck, and then to discover, reveal and utilise your own skilled healthy patterns that work elsewhere in your own life  - and through the session work, allow you to skill up and literally-  reprogram those poor patterns of behaviour that keep you stuck - with new healthy and successful patterns taken from  your own successful and competent patterns.  You get a better version of you based on what you want and need.

Hypnotherapy can help with a wide range of issues, including anxiety, pain management, and phobias, insomnia and sleep disturbances, and even help you Stop Smoking  - and that is just to name a few.

Basically, if you think about it, then we can help to alleviate the suffering right there.

Dr Gérard Sunnen of the New York University School of Medicine reports that hypnosis is...

“the most potent non-pharmacological relaxing agent known to science”. Dr Sunnen advises that he will prescribe hypnosis before prescribing a tranquilliser.
(Source: The Complete Idiot’s Guide to Hypnosis. P4, Alpha Books 2000)

Trance state, which is what is utilised in hypnotherapy, is a common state for most people on a daily basis.  In fact, believe it or not, you can often experience a trance or hypnotic state at least a couple of times a day without ever realising that you’re doing so.


Some most common examples include driving and arriving at a destination without any real conscious memory of the the last few minute of the journey, which many people refer to as being on auto-pilot.  You may also have experience trance when zoning out while binge-watching a movie or  having a fully immersive gaming experience , reading a book, or often when you are working or concentrating on something and find yourself 'in the zone' - in those times, time seems to pass with no real awareness, and that state is where you are 'entranced' - literally in a trance where your attention is fixed for a time.

Trance is truly a human and completely natural state where we can drift in an out of it, without any conscious awareness. The experience of clinical hypnotherapy makes powerful, yet gentle use of this natural trance state to help you make the changes that are important to you. 


Much can be achieved rapidly with the use of guided processes during Clinical Hypnotherapy.  Hypnosis with a therapeutic targeted goal,  outcomes we focus on helping you to achieve...

If you wish to do any more research perhaps this will help - According to Division 30 (Psychological Hypnosis) of the American Psychological Association, hypnosis (Also known in Australia - as Hypnotherapy) is defined as:

“A state of consciousness involving focused attention and reduced peripheral awareness characterized by an enhanced capacity for response to suggestion” (Elkins, Barabasz, Council, & Spiegel, 2015, American Journal of Clinical Hypnosis). Many clinicians and researchers in the clinical hypnosis world have embraced this definition:


Why choose Hypnotherapy & what can it help with?

Hypnotherapy has long been researched and proven to be an effective modality to treat many illnesses and conditions. When used in a a clinical setting Hypnotherapy is a safe and beneficial form of therapy with no harmful side effects.  Hypnotherapy (Hypnosis as therapy) has been approved as a therapeutic practice by the British Medical Association since 1955 and by the American Medical Association since 1958, this long history of the use of Hypnosis in therapeutic practice continues and the list of issues where we can help is always growing, these examples are a good start  (Following is not listed in alphabetical order - to easily search page - try "Ctrl F" : type in word - Hit enter )

  • Anxiety (Inc GAD - Generalized Anxiety Disorder)

  • Anxiety (Inc.  Performance Anxiety, School Refusal, or other task/event Anxiety)

  • Obsessive Compulsive Disorder (OCD) - Inc Nail Biting, Hair twisting pulling (Trichotillomania/Trich/TTM), Skin Picking ( Excoriation / Dermatillomania ), Tic calming

  • Addictions & Dependencies ( STOP SMOKING, Binge Drinking, Drinking, Gambling & other )

  • Phobias & Fears

  • Post Traumatic Stress Disorder (PTSD)

  • Complex PTSD

  • Sleeping Issues / Insomnia

  • Anger / Frustration / Depression

  • Procrastination (being stuck or unable to start)

  • Low Self Esteem  (feelings of not being enough, or imposter syndrome etc) 

  • Pain Management, Nerve Pain/Phantom Pain, Non specific Neuralgia (Nerve sensation issues)

  • Bruxism (Teeth Grinding) &/or Jaw Clenching - (Signs of Torus Mandibularis) 

  • Behavioural issues - Impulsiveness, Anger, 

  • Overthinking - Also known as Over-rumination

  • Depression

  • Panic Attacks - Catastrophising - Negative Expectation

  • Migraine

  • Gastric ( Inc IBS - Irritable Bowel Syndrome )  related issues

  • Support for clients around Cancer Treatments (Team consolidation &/or Health &  Healing programs)

  • Pre Surgery & Post Surgery & recovery support

  • Injury recovery processes 

  • Illness management & recovery support. 

  • Neurological injury/illness support:
       Dysphagia / Difficulty Swallowing/Swallowing impairment

          Support for dysphagia via hypnosis

          ( )


  • Weight loss, overeating, comfort eating etc

  • YIPS - Eliminate 'The Yips"- ( Golfing Yips: Putting Yips, Chipping Yips or Full Swing Yips)

    • Sports performance therapy - enhanced performance & goal setting 

    • Eliminating  - Yips - Jerking - Hiccup - Freeze - Trigger Freeze 

      • Yips elimination for all sports inc. Golf, Cricket, Baseball, Basketball, Bowling, Target Shooting, Archery 7 so many more etc) 

  • Coaching via hypnotherapy: Mental practice & acuity for high performance in sports, business and life in general

  • Family Dynamics Therapy & Coaching

  • Team/Business Dynamics - Therapy & Coaching

  • What is your intention? (Choice) - Where is your attention? (Focus) - Making your choice your focus! - Pattern mastery for intentional outcomes

  • Choice discovery, distinguishing the experiential gaps that get you stuck & providing clear strategies for overcoming them all

  • & so much more...

    Our intent is to be an integral part of your support and recovery team, helping with a collaborative and integrative approaches that work with and for you.

Health Funds?  NDIS ?

Clients are encouraged to check their own health funds directly to see if they are covered.

Health Funds:  Clients solely responsible for determining if their Health Fund & Level of Cover is claimable for any services rendered.  (if a special provider item number is required to be added to an invoice/receipt for claims to be processed - then the client is responsible to provide this item number and the correct description of the item - to -  (including the Funds required item reference number & item number) and a request to re-issue the invoice/receipt if required 


-  Of note:  No Receipts issued prior to payment for service being completed and confirmed.  NB:   SydneyHypno provides a services invoice upon request so that clients can present this to their Health Fund.

NB: (a) SydneyHypne  advises that No Receipts will be issued prior to payment for service has been completed and confirmed.    (b) SydneyHypno provides a services invoice ONLY upon request so that clients can present this to their Health Fund.

(c) SydneyHypno does NOT  process claims or requests on behalf of client with Health Funds as clients are to pay full fees and then claim a rebate for services with their providers directly themselves  (you can check the lists below for your Health Fund)

Kerry Bailey - of Sydney Hypno is registered with:

HCA - Hypnotherapist Council of Australia - (Hypnotherapy Peak Body since 2011) - Registered Hypnotherapist r

ISPA - International Strategic Psychotherapist Assoc: Accredited Clinical Member - ACM ISPA0002:

AACHP - Aust. Assoc. of Clinical Hypnotherapy & Psychotherapy: Professional Clinical Member - PCM # 2003441 

GoAH - Guild of Australian Hypnotherapists - ( Clinical Member ID 2022022 )

AHA - Australian Hypnotherapy Association (AHA) - Clinical Member ID# 2017255

AHA - AHA Clinical Member # 2017255 -  provider numbers & details FYI:

    Medibank Provider # A094212J  (Marrickville) 

    Medibank Provider # A094211Y (Wolli Creek) 

    Aust Unity Provider # 21174306

    CBHS Provider #  2017255

    AHM - Australian Health Management  (AHM)  Provider #  2017255
    Grand United Health (call 1800 249 966)   Provider #  TBA

    Pheonix Health Fund  - Provider # TBA /  
    HBF - Provider # B37595

    ( HBF Approved Item # HYPNO )// Members of  Health Care Insurance Limited Members to pre- apply by checking  with Fund

      for pre-approval & ONLY with Doctors  referal Letter: Quit Smoking and Weight Loss programs only)

PCM AACHP (Professional Clinical Member of AACHP - PCM -# 2003441) recognised Hypnotherapy providers with: 

    Medibank Private - Medibank Provider # A227891F (Marrickville)
    CBHS  /  Australian Unity   /  Phoenix Health Fund  // RT Health Fund  //  Westfund Ltd  //   Teachers Health  /                Navy Health  //  Healthcare Insurance Ltd  //    Grand United Health ​//

    HBF - Provider # B37595 ( HBF Approved Item # HYPNO ) // 

 GoAH (Guild of Australian Hypnotherapists)  CM  # 2022022 - Provider details FYI:
   HCF  //  HCI  // Queensland Country Health Fund  // St Lukes Health 

   CBHS Provider # GAH2022022  //  HBF - Provider # B37595 ( HBF Approved Item # HYPNO ) // 

ISPA - International Strategic Psychotherapist Assoc: ACM ISPA0002:  . Provider Numbers :

CBHS Provider  # ISPA2

All Self Managed & Plan Managed NDIS Participants Welcome

Note:  This NDIS Service is often noted to be specific to the following terms for services Provided:

Other Professional – A person who is not one of the types of professionals listed (general NDIS Category Provider)  but who the provider considers to be an appropriate professional to deliver therapeutic supports in line with the NDIS Quality and Safeguarding Commission’s requirements for the Therapeutic Supports Registration Group (as applicable)

Also - for optional selection criteria used: 

Capacity Building   //     Behaviour Modification & Manage  //  Social Supports  


Coaching clients:
Please talk to your accountant to find out if you are eligible for a tax refund on business mentoring &/or coaching services. 

Executive Coaching and Team Coaching clients - please enquire with your workplace as to their policies on Exec Coaching as many workplaces encourage programs and enter into support programs/pre-paid contracts with Functional Mind Coaching (SydneyHypno)  - to pay - in part or in full - for their execs to have coaching plans with us to support their executive performance goals /or to help with Life skills support.

Privacy - Confidentiality, Informed Consent and Client Records

Privacy & Disclosure
Your therapist is bound by all Privacy related laws and governances.   
Your Sessions are subject to the rules of confidentiality.  Nothing you disclose will leave the session or be relayed to others.              


However, there are exceptions to these rules of confidentiality.  Any situation, where you are at risk of harming yourself or others or your involvement  in a serious crime, your therapist, as a Mandatory Reporter is legally obliged to report these incidents is to the relevant authorities.   

Informed consent is a legal procedure used to gain permission and ensure the client is aware of all potential risks and costs involved in a treatment procedure.  Each client, before commencing any form of psychotherapy will be required to sign consent in their client intake form.(If you are concerned please look up Confidentiality and Mandatory Reporting and arrive fully informed). You may also ask your therapist to clarify any points prior to proceeding with treatments. 

Client records are kept for the purpose of document and review, and to protect from public liability in the case of legal or ethical proceedings.  Client records contain information (including information stored electronically) used to document the nature, delivery, progress, or results of therapy.    Records include: identification data, referral information, dates, types of services, fees, and anything else documented e.g., treatment plans and consultation notes.  Records may be created and maintained in a variety of media, including electronic systems, so long as their utility, confidentiality and durability are assured.     All records are kept safe and secure, with properly limited access, and where timely retrieval is possible.  With electronic and web-based systems, there are appropriate encryption and security systems in place (as well as password protected).  A therapist can be subpoenaed for records, however court access to records is limited to such information that is deemed relevant to a case and only under the courts requirements & directions.

Social Media - Apps - Self Disclosure:  In this fast growing and changing connected world of social media, apps and developing technologies - it is important to note that your mental health and medical health providers may have business and personal profiles.  Any connections you seek with a professional should be done on the business social media platforms only, not via private profiles or platforms, requests for connections (Unless pre-existing) may be deleted with a request to only connect via the professional business entity platform only. (This is to maintain a professional standing relationship and to ensure no personal boundaries are crossed for either the provider or the clients) 


It is important to note that any content that you as a client choose to post that is personal or private in nature or form, is not monitored and managed by your health professionals and a blanket policy needs to be understood that what you choose to post about yourself or your therapeutic &/or medical processes is your choice - however - at no time will your therapist or medical entity be posting details in any way discussing you or your specific situation.  The internet tends to keep your images, words and other details available long after you forget about it, so be very thoughtful about what content you put up, anywhere anytime.  (Note that there are resources to help you pull down harmful content - see the webpage at this site "Emergency Contacts and Resources" to find hte eCommissioner details for assistance (AUS only)


Mental Health practitioners are held by code of ethics and are bound by privacy & Confidentiality standards.  Please only post to business profiles as personal profiles  of practitioners are for personal use only and not intended for either business or client based uses.  


Can’t find the answer to your question? Contact me today and I’ll get back to you ASAP.

How does a Video App / Tele-health Sessions work?

Much like any face to face session, a video based session is very private and tailored to you and your needs. 

We just use technology to bring the session into the same close therapeutic collaborative arena.

In effect,  we follow a similar process and engage in the same therapeutic processes we would do in a face to face session.

Once we have your completed Client Intake Form, and you have had that quick 15 minute,  FREE, no obligation,  consultative phone chat, we determine your needs, wants and goals and to make sure we will have a good therapeutic fit.

Then if you decide to go ahead, we arrange a session time that suits us both best.

Your first scheduled session should take around 90 mins.

( If in those first 30 mins we determine there isn't a good fit, we can end the session there,  no obligation and no cost to you - a risk free way to make sure this is right for you )

All future follow up sessions are 60 minutes.

Clients report they enjoy the video based session as much as face to face sessions, and in fact many enjoy the fact that these sessions are very powerful, focused and personal and they find themselves making great progress.

Added to this is the simplified or removed concerns such as extra time and effort required for all the logistics of travel and traffic, public transport &/or parking, weather and walking, that often comes with getting to and from appointments - with video based sessions there aren't those issues.

Also, as an added benefit as after our sessions most clients enjoy the sustained feeling of the relaxation and comfort and also of getting continuation of enhanced clarity on their processes which being able to continue with this refreshed uninterrupted focus can help bring.  As being in their own preferred office &/or home environment allows them to continue with those processes for even more pronounced affect post session.

When you arrange for a session time, you decide where you are going to do that session.  Some clients chose their office, their home office, their bedroom, some have even done sessions from their parked car, in their own driveway, as that is their selected quiet space.  So long as you are safe, comfortable and have arranged to not be disturbed during your session,  it can be the right environment for you.

(Tele-health is also known as - Distance Professional Services,  and also known as Telehealth, Teletherapy, E-Counselling, E-Therapy, Online Counselling, and Online Therapy, and Online Conferencing).


What Video Based Tele-health options can be used?

What Video Based Telehealth options can be used?

The list of video applications that can be used is still growing - however this is what we currently do use:


    • This is a specific telehealth platform - very confidential and highly regarded as health professional to be the best for ​ease of access - clients log into my waiting room for their session to begin.

    • my session clinic room is entered via going into


  • Zoom

    • I will send a meeting invitation via either text or via email (or both) for the agreed session (time)

      • you will go into the 'Client meeting room' -  access into the session occurs once I engage your session time

  • Facetime 

    • Suitable for Apple devices only - iPhone, iMac & iPads that support Facetime​

      • I will call you via Facetime Video at the number you provide ​for the device

  • WhatsApp

    • Suitable for most Android devices (also Apple devices)​ 

      • I will call you via WhatsApp Video at the number you provide ​for the device

  • We currently can use, other APPS such as Google Teams, Skype, Viber etc - but haven't yet set them up as offical platforms - so would need to work out a process & or a combination that will best work for you. 

    • If you really need something other than what we currently prefer - i.e. / ZOOM / Facetime / WhatsApp -- just let us know - we can try to be as helpful and as flexible as technology will allow

    • (Caveat - not all applications can be used by health professionals due to concerns about compatibility, , security and confidentially so preferred apps may change over time and the type of Apps we used may become limited in their use)

Telehealth / Video App Sessions Avail: FaceTime, WhatsApp, ZOOM, & more (Ask)

Our intent is to be an integral part of your support and recovery team, helping with a collaborative and integrative approaches that work with and for you including video based media apps.

So, If it suits you - Sessions can be conducted through our Virtual Clinic Room using the well-known platform, Zoom.

Some clients may have never used Zoom before, however, knowing the basics of Zoom and joining a session is often just a few clicks away.

The link below is to a Zoom lesson covering how to join an instant meeting through an email invite, an instant messaging invite, from the browser, from the Zoom desktop and mobile application, from a landline or mobile phone.


Generally your link will be sent to you via email - but it can also be sent via text, DM, PM and other methods - just ask!  If unsure or you want more info then please watch this short explanation video on using ZOOM:

If you need more help - just call for assistance so  I can guide you!

Strategic Psychotherapy - How is this combined with Hypnotherapy?

  • Strategic psychotherapy is a form of brief therapy which directs clients to have a quick and effective resolution to their problem. It is both goal oriented and outcome based.

  • This therapy is directly focusing on assisting clients to identify the distinctions about ‘how’ they run certain behaviours. 

  • This ability to determine what may be ineffective or inappropriate patterned responses that people often tend to do - automatically, without thought or choice default to, allows distinctions to change those patterns rapidly and with long lasting results.

  • Clients are able to discover, identify and interrupt and then change  ineffective processes which lead to and maintain their problem patterns/behaviours.

  • Strategic Psychotherapy allows for the learning of new skills and more effective processes, creating better strategies and building a resilience to arm the mind with agility aligned with better processes that lead to better outcomes and more success in all aspects of life.

When Strategic Psychotherapy is used in combination with Clinical Hypnotherapy - the power of the clients own newly rediscovered resources and strength and distinctions (developed via psychoeducational processes used on Psychotherapy)  can enable a client to focus on their strength based processes.

So that when hypnotherapy is then part of the therapy process - the client is able to use this relaxed and focused (Trance) state known as hypnosis to further explore and develop skills that can be utilised, experimented with and practiced in that safe, uncluttered mindful trance state.

Clients report that their ability to have more clarity, greater calmness and focus on their strengths when guided via a trained hypnotherapist gives and enhanced ability to process and utilise these aspects of their underlying skillsets providing a rapid and long-lasting therapeutic outcome . for more information about this - click here:


NLP  -  Neuro Linguistic Programming - How is this combined with Hypnotherapy?

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  • NLP - Neuro Linguistic Programming - is a powerful way of changing someone’s thoughts and behaviors to help achieve desired outcomes for them.

  • It is in essence a form of brief therapy which directs clients to have a quick and effective resolution to their problem. It is also both goal oriented and outcome based.

  • NLP uses perceptual, behavioural, and communication techniques to make it easier for people to change their thoughts and actions.

  • Whilst NLP relies on language processing it should not be confused with natural language processing, which shares the same acronym. 

  • NLP is founded on the idea that people operate by internal “maps” of the world that they learn through sensory experiences.  NLP seeks to detect and modify unconscious biases or limitations of an individual’s map of the world.

  • NLP is not hypnotherapy. (although insights discovered can be enhanced when combined with hypnotherapy) , as NLP operates through the conscious use of language to bring about changes in someone’s thoughts and behaviour.

  • For example, a central feature of NLP is the idea that a person is biased towards one sensory system, known as the preferred representational system or PRS.     Therapists can detect this preference through language. Phrases such as “I see your point” may signal a visual PRS. Or “I hear your point” may signal an auditory PRS.  An NLP coach / Trainer / Therapist will identify a person’s PRS and base their therapeutic framework around it. The framework could involve rapport-building, information-gathering, and goal-setting with the client. 

  • NLP is a broad field of practice. As such, NLP practitioners use many different techniques that include the following:

    • Anchoring: Turning sensory experiences into triggers for certain emotional states.

    • Rapport: The practitioner tunes into the person by matching their physical behaviours to improve communication and response through empathy.

    • Swish pattern: Changing patterns of behaviour or thought to come to a desired instead of an undesired outcome.

    • Visual/kinaesthetic dissociation (VKD): Trying to remove negative thoughts and feelings associated with a past event.

  • NLP is used as a method of personal development through promoting skills, such as self-reflection, confidence, and communication. 

  • NLP can assist people to achieve work-orientated goals, such as improved productivity or job progression.

  • More widely, it has been applied as a therapy for psychological disorders, including phobias, depression, generalized anxiety disorders or GAD, and post-traumatic stress disorder or PTSD.

  • NLP combined with Psychotherapy & Hypnotherapy allows for the learning of new skills and more effective processes, creating better strategies and building a resilience to arm the mind with agility aligned with better processes that lead to better outcomes and more success in all aspects of life.

When NLP is used in combination with Clinical Hypnotherapy - the power of the clients own newly rediscovered resources and strength and distinctions (developed via psychoeducational processes used on Psychotherapy)  can enable a client to focus on their strength based processes.

So that when hypnotherapy is then part of the therapy process - the client is able to use this relaxed and focused (Trance) state known as hypnosis to further explore and develop skills that can be utilised, experimented with and practiced in that safe, uncluttered mindful trance state.

Clients report that their ability to have more clarity, greater calmness and focus on their strengths when guided via a trained hypnotherapist gives and enhanced ability to process and utilise these aspects of their underlying skillsets providing a rapid and long-lasting therapeutic outcome . 


Whilst the hosting site may collect cookies to work out how you navigate around this site - no cookies are collected to be used or sold  to any third party and if you decline to allow cookies please just select that option at any time.

When you choose to do a Client Intake Form that is dealt with at another safe/encrypted site and as all information is encrypted and only accessible to SydneyHypno this information remain private and confidential at all times.

What kind of guidelines will underpin the care I/we will receive?
You have the right to Respect, Safety & Information - as per the Code of Ethics/Code of Conduct as prescribed per the following and as per disclosed in your Client Intake Form.

All care provided in adherence to the guidelines and Code of Ethics/Code of Conduct of ISPA, AACHP, GoAH, & the AHA - including but not limited by the following:

SydneyHypno & Kerry Bailey also comply with teh following at all times:

ACT Health Service stakeholder  (Australian Capital Territory - ACT)

After a number of years of consultation in July 2023 the ACT government passed legislation and a regulation (Human Rights Commission Regulation 2023) enacting the Code of Conduct for Health Workers in the ACT.

The Code provides for minimum standards of care in the provision of health services by health workers in the ACT.

This includes

  • Providing safe and ethical care

  • Obtaining consent for treatment

  • Keeping appropriate records & protecting a patients privacy

  • Having appropriate insurance

  • Minimising harm and acting appropriately if something goes wrong

The Code also obliges health workers to NOT

  • Mislead a patient about services, products or qualifications

  • Put a patient at risk due to a physical or mental health concern

  • Make false claims about curing serios illnesses such as cancer

  • Exploit patients financially

  • Discourage patients from seeking other health services or treatments

  • Have an inappropriate relationship or inappropriate boundaries with a patient

Health workers are any person providing a health service who is not a registered practitioner such as a doctor, nurse, dentist or one of the 15 registered practitioner groups regulated by the Australian health practitioner regulation Agency (Ahpra).

This means health workers in the ACT from January 2024 must comply with the Code when providing health services in the ACT.

A health service is a service provided in the ACT to someone (the service user) for any of the following purposes:

                      (a)    assessing, recording, maintaining or improving the physical, mental or emotional health, comfort or wellbeing of the service user;

                     (b)    diagnosing or treating an illness, disability, disorder or condition of the service user.

(This definition is provided for by section 7 of the ACT Human Rights Commission Act 2005.)

This includes massage therapists, laser therapy, counsellors and social workers, dieticians, nutritionists, doula’s, aged care & disability care workers, assistants in nursing and others.  

The introduction of the Code aligns the ACT with states that have already introduced the Code including NSW, Victoria, South Australia, Queensland and Western Australia.  

From January 2024 patients accessing health services will be able to make a complaint to the ACT Human Rights Commission if the code is not adhered to when a health service is provided.

Information about the Code is available at

The Code also requires health workers to display the Code where they are  providing a health service.

Copies of the Code can be downloaded from the website or health workers can request copies of the Code by emailing us at

The Commission generally tries to resolve complaints about health services through a conciliation process.

Where significant conduct issues are identified by a complaint or through other means the Commission can take more significant regulatory action such as placing conditions on a  health workers practice or prohibiting a health worker from providing that service.

 If you or your organisation or members provide health services in the ACT, or employ a health worker, you and relevant staff or members need to be familiar with the Code.

If you need further information you can call the Health Services Commissioner’s team on 02 6205 2222 or email us at

Health Services Commissioner

ACT Human Rights Commission

Ph 02 6205 2222  

A3 poster of Code of Conduct for Health Care Workers;

Code of conduct for health care workers summary


COAG document for unregistered practitioners.:

Usage of Site - Guidelines & Disclaimer for use of this site

Please be advised & aware that Sydney Hypno & Functional Mind Coaching is not an emergency service or a government funded or other funded charitable body/organisation. If you are experiencing an emergency, please immediately call 000 for emergency assistance in Australia.  Or - use the contacts per the


While SydneyHypno always endeavours to keep information provided on this website up to date and correct, we make no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained in the website for any purpose.

Any reliance you place on this website and the information supplied is strictly at your own risk.

Under no circumstances will Sydney Hypno be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

If this website provides you with any links to other sites, we have no control over the nature, content and availability of these sites.  Including any links and does not necessarily imply a recommendation or endorsement of the views expressed within them.

The information on this website is not and does not constitute medical advice.

It does not take into account your personal circumstances.

Any medical concerns or questions should be directed to your physician or other qualified healthcare professional.  The information on this site is not to be used to treat or diagnose medical conditions of any kind. 


Do not ignore medical advice or delay seeking medical assessment because of something in this website. In most cases Sydney Hypno inc Pivotal Hypnotherapy & the Functional Mind Coaching Clinic recommends you seek a medical check before commencing any kind of therapy regardless.

Every effort is made to keep this website up and running smoothly.  However SydneyHypno  takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

The information on this or linked websites is intended to provide general information of an educational nature only. It does not have regard to the personal circumstance or financial situation or needs of any reader and must not be relied upon as financial product advice. Before acting on anything you read on this site, you should consider the appropriateness to your circumstances.  Some words, concepts and opinions on this sites, or links provided from this website to other pages, research or websites may contain information that may feel challenging to some individuals, if you find any information challenging or triggering - you can seek assistance from resources supplied  on the "Emergency Contact Resource Page"  on the SydneyHypno Website here:



Seek assistance by talking to your GP about the potential for you to be provided assistance - or - by contacting this therapist to discuss your concerns:

Acknowledgement of Country

SydneyHypno acknowledges the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

I would like to show my respects and acknowledge the Gadigal and Wangal people of the Eora nation who are the Traditional Custodians of the Land on which this session/meeting originates and takes place, Bulanaming, and to Elders past and present

What Links can I use to speak with or login for a Session with Kerry @ SydneyHypno?

Girl Using Laptop

The Following methods are able to be used: 


Zoom,, Facetime, WhatsApp (SydneyHypno) - & others - just ask as they can be arranged

Links supplied for Scheduled Appointments only - Scheduled Appointments Only

Zoom - Scheduled Appointment Times only

Phone Number:   0412-412-881  -  Use for Text - Voice Call - Facetime & WhatsApp

Disclaimer: Content of all videos linked & or embedded in this website are the opinions of their original creator & Poster.  

These are opinions provided for reference and discussion with your therapist, they do not constitute medical advice. The content and associated links provide general information for general educational purposes only. Use of this information is strictly at your own risk.

SydneyHypno  will not assume any liability for direct or indirect losses or damages that may result from the use of information contained in any audio or video linked or provided including but not limited to economic loss, injury, illness or death.

May include affiliate links to other sites - this caveat applies to all links..

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